Última actualización: 22 de marzo de 2026

About our service

• Where is my data stored?

  Time & Bill is a cloud application hosted on servers provided by the German hosting company Hetzner. All application data is stored in data centers located in Germany.

  From a technical perspective, the application runs in an isolated infrastructure. Your data is only accessible to the application itself and not to other customers or systems.

  System emails (such as invitations or password resets) are delivered using Amazon Simple Email Service (AWS SES).

Privacy

• How can I cancel my account?

  Please click top right at your login name and choose "Privacy". You will need to enter a safety pin and can request a deletion. Deleting will happen immediately. Once removed the data cannot be restored.

• Can I delete my data?

  Yes, at any time. You can delete all projects, tasks, and work time. The data will disappear in full from our system and cannot be recovered anymore. Before you delete it, you can export your data to Excel. As a service provider we are not interested in keeping your data against your will.

  Please note that you might not be able to delete your data if other team members have the role of a "team leader". If you run into this case, please feel free to contact us.

• What will you do with my data?

  We do not sell customer data and we do not use your data for advertising. We do use the providers listed in our privacy and subprocessor pages to operate the service.

  We may perform technical analysis of stored data in aggregated form to improve the service. For example, we may look at usage patterns or average project counts without turning that into a personal advertising profile.

• Can Time & Bill employees look at my data?

  Manual access is possible, but only when needed for support or debugging and only as much as necessary. Time & Bill is currently operated by a single person, so this is not presented as a zero-access system.

• Do you give my personal data to my boss?

  No. You decide to whom you give your data.

Costs

• What does Time & Bill cost?

  Time & Bill offers Solo for one user, Startup for teams of up to five, and Office for teams of up to twenty.

  Current prices, included features, and user limits are listed on the pricing page.

Team Work

• What is it about?

  Startup and Office accounts can invite people to shared projects. Once an invitation is accepted, members can track time on the project's available tasks.

  Project owners and controllers can use team reports according to their assigned role.

• How can I invite colleagues to my projects?

  Open the project area and select the project. Use the members section to invite a colleague by email.

  The invited person must accept the invitation before they can work on the project.

• What do the various roles mean?

  Owners and project leads manage project settings, members, tasks, rates, and budgets.

  Controllers review project work, reports, and budget information without full administration rights.

  Members track and edit their own time on available project tasks.

  See the team documentation for the complete workflow.

Expenses

• What is it about?

  Record project expenses with category, amount, currency, VAT, date, and notes. Expense reports help review costs over a selected period.

  See the expense documentation for details.

Hourly rates and income management

• What is it about?

  Add project or task-specific hourly rates so Time & Bill can calculate billable totals and support financial reports.

• How can I activate rates?

  Open the project and change the hourly rate in its settings. Task-specific rates can override the project rate where needed.

• How can I add a default rate?

  Open your settings and add a default hourly rate. Time & Bill proposes it when you create a new project.

Correo electrónico

support@timeandbill.de.